Medical Receptionists, please take note.

There’s a certain cruelty in finding a message on your telephone answering machine when you get home on a Friday evening after a particularly odd day’s business from the receptionist at your family doctor’s office, especially when she has stammered her way through the message that they’ve received some test results and, if there has been no follow up from your oncologist, the doctor would like to see you in his office. It’s a Friday. End of business. Not open again until Monday. No way to get in touch with her to ask for clarification, to ask which results from … Continue reading Medical Receptionists, please take note.