I love being a trainer… I truly enjoy working with adults, trying to find new ways to pitch old concepts, new ways to pitch new concepts…I spend most of my training time on MS Office related products… the full Office suite, including MS Project and Visio… and lately, with a Lotus Notes component thrown in. Its good fun… mostly.But the most challenging training that I do lately is the ITIL Foundations Certification training…. it is pretty dry material, but oddly satisfying to be able to present, and to see the lights go on behind the eyes of the trainees. I … Continue reading ITIL Training… boring, yet somehow very satisfying