Following up the Medical Receptionist post

This morning I was finally able to get through to my GP’s office, and I spoke with the woman who had left the cryptic message on my home answering machine. I was gentle but firm in letting her know the consternation which that sort of the call can trigger. She won’t be doing it again, hopefully. She also agreed to re-order the contact numbers in my file so that my cell phone gets called before the house phone.

I also asked her to tell me which damned test the doctor wanted to discuss, and she told me that it was, indeed, the x-ray of my right thigh. So, we also set up an appointment for Monday next to review the leg x-ray.

She actually did thank me for pointing out the distress that the Friday afternoon calls can cause, and resolved to be careful in future with all patients.

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